Important piece today

One important piece of information I heard today, and I have heard it before, was the importance of changing the structure of discourse.  That it is all about engagement.  I know, we've all heard this but it is reverberating in my head and wondering and hoping I can integrate what I am learning into my practice successfully.  As leaders, it is incumbent upon us to catch up with our students, really.  But this is part of changing the structure of discourse, listen to the consumer and the consumers are the students.